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Specialty women’s clothing brand

Cancellation

Cancellation of Order by User

  • After placing an order, customer can cancel the order and get full refund except the 1.90% Bank Charges only if the product is not yet dispatched by mintytees.

  • If the cancellation is made after the product is dispatched, then the amount will be refunded except the cost of shipping charges and the transaction charges.

General Scenario

In case we receive a cancellation e-mail and till that time the order has already been "processed" by us, the order cannot be cancelled. www.mintytees.in has complete right to decide whether an order should be cancelled or not. Also, the customer agrees not to dispute the decision made by www.mintytees.in and accept www.mintytees.in decision regarding the cancellation.

  • In case of Perishable Goods : In case if a customer wants to cancel the order for a perishable products, the cost of the products will have to be borne by them.
  • In case of Gift Certificate : Gift Certificate will not be cancelled, user can demand for extension of expiry date within 3 days of purchase.

Cancellation of Order by Mintytees

  • Mintytees reserves the right to refuse or cancel any order placed for a product that is listed at an incorrect price or for any other reason. This shall be regardless of whether the order has been confirmed and/or payment been received. The 100% payment shall be refunded and the User shall be informed of the same.

  • If a non-delivery or late delivery occurs due to a mistake by the User (i.e. wrong or incomplete name or address or recipient not available or any other related reason) any extra cost spent by Mintytees for re-delivery shall be claimed from the User.